Last Updated: January 20, 2016
Collection of Information
Information You Provide to Us
We collect information you provide directly to us. For example, we collect information when you register for an account, use the Services, request customer support, or otherwise communicate with us. The types of information we may collect include your name, company name, title, email address, postal and/or billing address, phone number, payment card number or other banking or payment information (“Billing Information”), and any other information you choose to provide.
Information We Collect Automatically When You Use the Services
When you access or use our Services, we automatically collect information about you, including:
Information We Collect From Other Sources
We may also obtain information from other sources, including, from time to time, wireless carriers and operators, and combine that with information we collect through our Services.
Use of Information
We may use information about you for various purposes, including to:
Sharing of Information
We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.
Essential takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction. To help improve your security, we do not recommend using the Services if your web browser is unable to create a successful secure connection (https), and we recommend that you log out of any active session when you are not using the Services.
You may update, correct, or delete information about you at any time by logging into your online account, or contacting us as described below. Please note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.
You may opt out of receiving promotional communications from Essential by following the instructions in those communications or by contacting us via the method(s) provided below. If you opt out, we may still send you non-promotional communications, such as those about our ongoing business relations.